The Jackpot City Casino was created in 1998 by Bayton Ltd. and Baytree Ltd., a part of the CityViews Group. The company’s central office is located in Malta at Villa Seminia, 8, Sir Temi Zammit Avenue.
The Jackpot City casino is based on the Microgaming platform with the ability to connect slot machines, electronic roulettes, card games, etc., including live dealer games.
It is noteworthy that the desktop site interface is different for registered and unregistered users. If you sign in to the Jackpot City Casino, the menu with information about the casino, banking methods, and other sections disappears from the footer.
Online casino Jackpot City license in Canada
January 11, 1998
September 9, 2022
The casino has the MGA/B2C/145/2007 license issued by the Malta gaming authority on August 1, 2018. It also has the permit of the gambling commission of the Canadian province of Kahnawake No. 00812 dated August 3, 2016. Many gamblers prefer to play at the Jackpot City online casino for real money. The casino has a motto: “More jackpots that come up more often!”
The Jackpot City official website provides bonuses for new and regular customers. The main one is a welcome package with gifts for the first four deposits.
Free spins for instant play are available as part of the loyalty program.
A 100% bonus for the first deposit. This bonus is provided for the first deposit of up to $400. To receive such a gift at the Jackpot City casino, you have to submit a request to customer support within seven days after registration.
Bonus funds have an x50 wagering requirement, but the wagering percentage differs depending on the game:
100% for all video slots, keno, and scratch cards (re-spins are counted as 10% each).
8% for video poker (except for All Aces and Jacks or Better).
2% for blackjack and All Aces and Jacks or Better poker versions.
0% for craps and baccarat.
A 100% bonus for the second, third, and fourth deposits. The bonus is provided when depositing a sum of up to $400. To receive it, you have to submit a request to customer support. The bonus has an x50 wagering requirement.
No deposit bonus
There is no sign up bonus, gifts are only provided for deposits.
VIP loyalty program
At the Jackpot City, each registered user automatically becomes a member of the loyalty program that provides access to exclusive promotions and gifts. VIP rewards are available to regular players. It can be individual bonuses, free spins, lottery tickets, etc.
All users earn loyalty points that can be exchanged for real money. Points are accumulated when a player places bets. The ratios for different types of casino games have to be considered:
Video slots — 1 point for €1 (or its equivalent in another currency).
Table games that are not on the list — 1 loyalty point for €5.
Sic Bo, roulette, and games with respins — 1 point for €10.
Video poker and baccarat — 1 point for €20.
Blackjack, Craps, Jacks or Better, All Aces and Aces and Faces video poker — 1 loyalty point for €100.
You can exchange 5,000 points or more for real money. The exchange rate is 1,000:1. Points expire if you don’t withdraw them within 60 days of receiving them.
6 statuses are available in the loyalty program. When registering and making a deposit, 2,500 points are automatically credited. This is enough to move to the second level. Here’s an overview of the levels.
125,000 and more
A bonus wheel. This is a drawing from the casino using a virtual Wheel of Fortune. It becomes available only after the first deposit and depends on the player’s actions during online gambling at the Jackpot City Casino. To receive this bonus, it is necessary to check its status in the Bonus Wheel menu regularly. It gives you a chance to win:
All prizes are credited instantly, but you have to request them in advance. The received gift has an x50 wagering requirement.
Regular promotions. From time to time, the Jackpot City casino holds additional promotions and tournaments. Information is sent to users via email. They also can use a built-in calendar with the scheduled events.
The registration procedure is divided into three steps. On the first one, you have to fill out the form with the following fields:
The next step is to provide personal information:
Date of birth.
The final step requires entering contact details:
It is recommended to subscribe to the mailing to receive information about bonuses and promotions.
The Jackpot City casino reserves the right to request account verification. This usually happens after the first withdrawal request. A user has to provide identification documents and prove their address.
In the Jackpot City Casino live section, there are only ten games with live dealers from the Evolution Gaming provider:
All gambling takes place in real-time with live dealers. This creates an immersive experience as if you were in a land-based venue. However, the choice of casino games in live mode is too limited. Users who want to play with live dealers should pay attention to other online casinos that offer a more extensive range.
Сasino app and mobile gaming
Android app available
Android 7.0 or newer
RAM: 1 GB or more
CPU: 1 GHz or more
Smartphones and tablets compatible
iOS app available
iOS 9.0 and newer
iPhone 7 and newer
iPad Air 2 and newer
iPhone, iPad and iPod touch compatible
Gamblers can play all Jackpot City Casino games & slots on various mobile devices:
The casino’s desktop version works on all smartphones.
A mobile version is also available. It is optimized for smartphones and tablets. However, if you decide to download the casino’s client, you receive more stable access to all games and easy navigation through sections.
Gamblers can download the desktop client after registering on the website. You have to log in to the Jackpot City Casino, click on the profile name in the upper right corner and select the Download button from the drop-down menu. After installing the app, you have to enter the already existing login and password.
Deposit and withdrawal methods
There are several ways to top up your account at the Jackpot City. Their availability depends on the user’s country:
Visa and Mastercard bank cards.
NETELLER, ecoPayz, Skrill, and Neosurf payment systems.
The minimum deposit amount is $10, regardless of the selected payment system.
The casino does not charge a commission for withdrawing funds. Still, the selected payment system may set specific fees. A withdrawal is carried out within 48 hours from the application date. The exact timing depends on the selected payment system. During the first 24 hours, the withdrawal request is pending. If a user wants to continue playing, they have to make a request back.
Minimum amount of withdrawal
Maximum limit on funds withdrawal
3 hr. - 20 hr.
1 hr. - 24 hr.
1 hr. - 20 hr.
2 hr. - 24 hr.
1 hr. - 24 hr.
2 hr. - 20 hr.
Safe and secure platform
You have to provide the following documents:
Scan of bills from your place of living.
Users can play on the official website without worrying about the legitimacy and their money. The casino follows the principles of fair play, which is confirmed by eCommerce and Online Gaming Regulation and Assurance checks (eCOGRA). This company is an independent UK-based third-party audit organization for online casinos.
Support for Canadian users
The technical support service works 24/7. You can contact support via several ways:
In the live chat, technical support staff responds within a minute. Communication is held in English, but a built-in service automatically translates messages into the user’s language if necessary.
The Jackpot City Casino offers many popular games from Microgaming and other providers, but there are several drawbacks. Issues with navigation and sorting make it challenging to choose. Using automatic translation in the live chat can make it hard to communicate with support.
A 100% bonus for the first four deposits
App for Windows
A loyalty program with bonuses
Bonuses are credited after request
Inconvenient navigation through the game catalog
The casino doesn't allow users from several countries to register and make deposits. Citizens of Canada are permitted to create accounts without any restrictions.
Every newcomer becomes a member of the loyalty program. For playing with real bets, they are credited with points, the sum of which determines the level. Each of them opens access to specific bonuses.
The time for processing withdrawal applications does not exceed 24 hours.
The minimum deposit amount is $10. The maximum depends on the payment system.
To start playing, you have to register an account.
Players have to use a username and password.
100% bonus for the first deposit up to $400in the Jackpot City Casino
Michael Kers is an author specializing in casinos. He has extensive experience in gambling and related topics. Starting with short online casino reviews, Michael now writes thorough informative articles.
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100% bonus for the first deposit up to $400in the Jackpot City Casino